At 94win, your personal data is treated with the same seriousness as your account balance. This Privacy Policy explains exactly what information we collect, why we collect it, how it is stored and protected, who it may be shared with, and what rights you hold as a 94win user — whether you are in Karachi, Lahore, Islamabad, or anywhere else across Pakistan.
94win ("we", "us", "our") operates the online casino and sports betting platform accessible at https://94win.bio. We are committed to protecting the privacy and personal data of every user who registers, browses, or interacts with our platform. This Privacy Policy has been prepared in accordance with internationally recognised data protection principles and reflects our obligations under our gaming licence.
This Privacy Policy applies to all personal data collected by 94win through the platform, including the website, any mobile-optimised interface, customer support channels, email communications, and any promotional activity carried out by or on behalf of 94win. It applies equally to registered account holders and to unregistered visitors who browse the platform.
By accessing or using the 94win platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this policy, you should discontinue use of the platform immediately.
94win collects personal data through several channels — directly from you at registration and during account use, automatically through your interaction with the platform, and in limited circumstances from third-party sources such as payment processors and identity verification providers.
| Category | Examples | Source |
|---|---|---|
| Identity | Name, date of birth, CNIC/passport number | You / KYC provider |
| Contact | Email address, phone number | You |
| Financial | Payment method identifiers, transaction history | You / payment processor |
| Technical | IP address, device data, browser info | Automatic |
| Behavioural | Bet history, game sessions, login logs | Automatic |
| Communications | Support chat transcripts, emails | You |
94win uses personal data only for the purposes described in this policy. We do not sell your personal data to third parties for their own commercial purposes. The primary purposes for which we process your data are as follows:
Every processing activity carried out by 94win is conducted on one or more of the following recognised legal bases:
94win does not sell, rent, or trade your personal data with unaffiliated third parties for their independent marketing purposes. However, in order to operate the platform, we share data with certain trusted third-party categories in the following circumstances:
We engage third-party service providers who process personal data on our behalf and under our instruction. These include payment processors (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Raast, and USDT TRC20 gateway providers), identity verification and KYC technology providers, cloud hosting and infrastructure providers, customer support platform operators, and fraud detection and cybersecurity firms. All such providers are contractually bound to process data only as instructed by 94win and to maintain appropriate security standards.
Casino games and live dealer content available on 94win are provided by third-party game studios. These providers may receive limited session and transaction data necessary to deliver game functionality, verify outcomes, and investigate disputes. Game providers do not receive your full identity or financial data.
94win will disclose personal data to law enforcement agencies, regulatory authorities, or licensing bodies where required by law, where necessary to protect the rights or safety of 94win users, or where a lawful request is received. We will notify affected users of such disclosures where legally permissible to do so.
In the event of a merger, acquisition, or sale of all or substantially all of the assets of 94win, personal data held by 94win may be transferred to the relevant successor entity. Users will be notified of any such transfer and given an opportunity to close their accounts if they do not consent to the transfer.
94win uses cookies and similar technologies (such as local storage and session tokens) to operate the platform, remember your preferences, maintain your login session, and analyse platform usage. The cookies we deploy fall into the following categories:
You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair or prevent platform access. Disabling functional or analytics cookies will not affect your ability to wager but may reduce the quality of your experience. A cookie consent prompt is displayed on your first visit to the 94win platform where consent-based categories are relevant.
94win retains personal data for as long as is necessary to fulfil the purposes described in this policy, and in any case for the minimum periods required under our gaming licence and applicable anti-money laundering regulations. The following retention principles apply:
Upon expiry of the applicable retention period, data is securely deleted or anonymised so that it can no longer be associated with any individual user. Anonymised data may be retained indefinitely for statistical and analytical purposes.
94win takes the security of your personal data seriously and maintains a comprehensive set of technical and organisational measures designed to protect your information against unauthorised access, loss, alteration, or disclosure. These measures include but are not limited to:
As a user of the 94win platform, you hold the following rights with respect to your personal data. To exercise any of these rights, contact us at [email protected] or via live chat. We will respond to all verified requests within 30 calendar days.
These rights apply to all registered 94win users. Submit a request via live chat or email and we will respond within 30 days.
Request a copy of all personal data 94win holds about you, including account data, transaction history, and KYC records. We will provide this in a structured, readable format.
Request correction of inaccurate personal data held on your account. You may update certain details directly through your account settings, or contact support for KYC document corrections.
Request deletion of your personal data where there is no longer a legal basis for its retention. Note that AML and gaming licence obligations require us to retain certain data for a minimum of 5 years post-closure.
Request that we restrict processing of your data in certain circumstances — for example, while the accuracy of data you have contested is being verified by our team.
Request your personal data in a machine-readable format (CSV or JSON) where processing is based on consent or contract. This covers registration data and transaction history.
Object to processing carried out on the basis of legitimate interests, including direct marketing. Once an objection to marketing is received, we will cease that processing immediately.
The 94win platform is strictly intended for users aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If you are under 21, you must not register an account, deposit funds, or place wagers on the 94win platform under any circumstances.
If 94win becomes aware that personal data has been collected from a user who is under the age of 21, that data will be immediately deleted, the account will be terminated, and any funds deposited will be handled in accordance with applicable regulatory guidance. Parents or guardians who believe a minor has created a 94win account should contact us immediately at [email protected].
94win operates as an internationally licensed gaming platform. Your personal data may be transferred to and processed in countries outside Pakistan, including the jurisdiction in which our gaming licence is held and the locations of our cloud infrastructure and third-party service providers.
Where personal data is transferred internationally, 94win ensures that appropriate safeguards are in place to protect your data to a standard at least equivalent to that described in this Privacy Policy. These safeguards may include contractual data protection clauses with third-party recipients, reliance on adequacy determinations, or other recognised transfer mechanisms.
KYC verification documents uploaded to the 94win platform are processed by our identity verification provider through encrypted channels and stored in compliance with the data retention requirements set out in Section 7. These documents are not shared with any party beyond those directly involved in the verification process.
94win reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, our processing activities, or our platform operations. Where a material change is made, we will provide registered users with at least 7 calendar days' notice via email notification or a prominent in-platform notice before the change takes effect.
The effective date displayed at the top of this document will be updated to reflect the date of the most recent revision. We encourage you to review this Privacy Policy periodically. Your continued use of the 94win platform following the effective date of any revised policy constitutes your acceptance of the changes.
The current version of this Privacy Policy is always accessible at https://94win.bio/privacy-policy. Previous versions are available upon request by contacting support.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a concern about how 94win has handled your personal data, please contact our support team through the following channels:
All data subject requests will be handled by a designated member of the 94win compliance team. We will verify your identity before processing any request that involves disclosure, modification, or deletion of personal data. This is to ensure that your data is never disclosed to an unauthorised third party.
If you are not satisfied with our response to a privacy concern, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction, or to the supervisory body designated under 94win's gaming licence.
Six core commitments that define how we handle personal data for every Pakistani player on the platform.
Every byte of data transmitted between your browser or mobile device and the 94win platform is protected by TLS 1.2+ encryption. Your credentials, KYC documents, and financial identifiers are encrypted at rest using AES-256 — the same standard used by global financial institutions.
94win does not sell, rent, or trade your personal information to advertisers, data brokers, or any unaffiliated third parties. Your data is used exclusively to operate your account, process payments, and improve the platform experience for Pakistani users.
Identity documents including Pakistani CNIC and passport copies are processed through encrypted verification pipelines. Documents are stored in access-controlled, encrypted storage and are never shared beyond the verification workflow required by our licensing obligations.
JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Raast, and USDT TRC20 payments are all handled through PCI-DSS compliant processors. 94win never stores full payment credentials on our own servers — all sensitive payment data is tokenised at the processor level.
Access, correct, export, restrict, or delete your data at any time. Submit a request via live chat or email and our compliance team will respond within 30 calendar days. Identity verification is required before any disclosure or deletion is carried out.
94win enforces a strict 21+ minimum age policy through KYC verification. If our checks identify an underage user, their account is immediately terminated, their data is deleted, and the incident is handled in accordance with our responsible gaming and licensing obligations.
Cricket betting, live casino, premium slots, Andar Bahar, and more — all secured with the privacy practices described in this policy. Deposits via JazzCash, EasyPaisa, and major Pakistani banks. 21+ only. Play responsibly.